Frequently asked questions

Explore our Frequently Asked Questions to find quick solutions and essential information about our services, policies, and how we work to serve you better.

What should I wear at Viluz?

Viluz is located in sunny Andalucia, it hardly ever rains here. Depending on the time of year you might need a cozy cardigan or sweater for slightly chill evenings. To promote a serene and active stay, we warmly recommend you to wear natural light fabrics such as cotton or linen. Anything that allows you to breathe and move freely is suited for yoga classes. As we have some barefoot areas, you might want to foresee light footwear that is easy to slip on.

Getting here

After your reservation, you will receive an email with Google Maps coordinates. Viluz is situated at only 35 minutes from the airport, at the east coast of Marbella, near the Unesco biosphere reserve. We advise you not to enter the official address in your GPS, as that might lead you elsewhere. Should you desire, we can arrange a convenient airport pickup from Málaga airport, tailored to your schedule.

How many rooms do you have?

At Viluz, there are 4 double rooms and 4 twin rooms, with spacious ensuite bathrooms. Access to each of our rooms is by way of our mediterranean gardens. They each have their unique features and are designed to offer a serene and relaxing feeling of coming home. All of our rooms offer stunning views of the surrounding Andalucian landscape, either the mountains and national park, the gardens or the Meditteranean Sea.

I'm intrigued by the names of the rooms?

All rooms at Viluz are named after Moon Goddesses. The first time you get to witness the incredible night sky at Viluz, you will understand why.  The moon is such a powerful element and symbolizes female energy, flow, enchantment, inception or expansion. The promise of new beginnings and healing, compassion and grace. All elements we wish for you to find at Viluz.

Can I choose a specific room when booking my stay?

Yes, you can specify your room preference when making a reservation. However, room availability is subject to change, and we will do our best to accommodate your request.

Are the rooms equipped with modern amenities?

Absolutely. All our rooms are equipped with modern amenities, including air conditioning (cold and warm), a ceiling fan, a safety box, complimentary Wi-Fi, bathrobes and organic bath amenities. We strive to provide a seamless blend of comfort and sophistication. Wifi is switched off from 22h00-06h00 to ensure a peaceful sleep.

What amenities are available on the retreat for guests to enjoy?

Viluz features a range of amenities, including a chlorine-free swimming pool, a natural pond, an ice bath, landscaped fruit and herbal gardens, a spa with sauna and hammam, and serene outdoor spaces. Guests are encouraged to explore and make the most of these facilities during their stay.

Are there hiking trails or outdoor activities near Viluz?

The nature is splendid around here. We can warmly recommend you to discover the pituresque landscapes, natural park or stroll the beaches at 10 minutes from the retreat. Additionally, we can arrange outdoor activities upon request, ensuring a perfect blend of relaxation and discovery.

Can I book wellness sessions even if I'm not participating in a retreat program?

Guests who visit Viluz outside of a retreat program can still book individual wellness sessions, including massages, yoga classes, and personalized wellness consultations.

Which treatments and wellness sessions can I book?

Our offer of treatments and wellness sessions is obligation-free and is made possible at your request. You will find a menu with the complete offering in your room. If you wish, you can also book a counseling session before your stay, to receive a personalised advice.

How do I book wellness sessions?

Wellness sessions can be booked during our intake call prior to your stay or by contacting our staff while you are at Viluz We recommend booking in advance to ensure availability.

What is included in the full board basis for my stay?

Our full board basis includes a morning energy shot and appetizer, a wholesome brunch, an afternoon snack, and a light three-course dinner. We prioritize quality and flavor while adhering to our wellness-focused culinary principles.

Do you accommodate specific dietary preferences or restrictions?

Absolutely. Our chef specializes in vegetarian cuisine and follows Ayurvedic principles. If you have dietary restrictions or allergies, this should best be discussed before your arrival, our culinary team is dedicated to providing delicious and wholesome meals tailored to your needs.

Do you use locally sourced products in your meals?

Yes, we are committed to supporting local communities and sustainability. Our culinary team carefully selects locally sourced, seasonal ingredients to create a menu that reflects the richness of organic flavors.

Why do you hardly serve any alcohol at Viluz?

Alcohol is not served during retreat programs. We focus on creating an environment conducive to holistic well-being, and omitting alcohol contributes to the overall transformative experience. During individual stays, guests have the option to order organic wines during dinner.

Are drinks included?

Guests can enjoy a variety of fresh and warm drinks, an array of teas, and refreshing waters available throughout the day. Our aim is to provide nourishment and hydration to complement your wellness journey.

What is the philosophy behind the food at the retreat?

We believe in the transformative power of food as medicine. Our culinary philosophy is centered around nourishing the body and mind through thoughtfully crafted, plant-based meals.

How can I make a reservation for a retreat program or individual stay?

Reservations can be made directly through our website or by contacting our reservations team via email or phone.

What is the cancellation policy for reservations?

Our cancellation policy varies depending on the type of reservation. Please refer to the specific terms and conditions provided during the booking process or contact our reservations team for more information.

What is your refund policy?

Up to 90 days before the starting date, we will refund your booking, apart from the administration costs. After that day, please get in touch in the event you experience force majeur. We will do our best to offer you alternative dates or an equivalent programme at another time. We also advise you to always check your cancellation insurance.

Are children allowed at the retreat?

To maintain a serene and tranquil atmosphere, we cater to adult guests. Children are welcome from the age of 16 years.

Are pets allowed at Viluz?

Out of respect for our natural environment and guests, we kindly ask that pets remain at home during your stay at Viluz.

Can I smoke at the retreat?

There is a non-smoking policy for health and safety reasons. A smoking area is provided outside the property.

I want to organize and host my own retreat, is that possible at Viluz?

We welcome coaches and retreat leaders to host their own transformative events at our retreat center. Our tranquil and well-equipped facilities provide an ideal setting for unique and enriching experiences. If you're interested in organizing a retreat at our center, please reach out to our dedicated retreat coordinator via welcome@viluz.com. We will assist you in understanding the available dates, facilities, and help tailor the experience to meet your specific vision.

Is there a maximum number of participants for retreats?

We only host multi-days retreats with accomodation on site, meaning that your group size should be limited to the occupation of 4 double rooms and 4 twin rooms.

Can I rent Viluz exclusively?

When in line with our values and philosophy, we can acccomodate exclusive corporate or private events for special occasions. Our venue rental includes access to the entire estate, including well-appointed rooms, outdoor spaces, the swimming pool, and other amenities. Our culinary team can provide catering services for events hosted at our retreat center. We offer a range of dining options, from buffet-style meals to formal sit-down dinners, ensuring a delightful culinary experience for your guests.

Are there specific requirements or guidelines for hosting a retreat?

While we encourage creativity and flexibility, there may be certain guidelines to ensure the well-being of all participants. Our retreat coordinator will provide detailed information on any specific requirements and guidelines for hosting a retreat at our center.

What do I bring with me to Viluz?

Our retreat is fully prepared for your stay. Bath linen, bathrobes and pool towels are at your disposal. For your retreat programs and wellness activities yoga mats, cushions and blankets are here at the location. Our invitation to you to travel light and hassle-free.

What types of retreat programs do you offer?

We offer a variety of signature retreat programs, based on Vedic Science and Ayurvedic principles. Programs include counseling, yoga, meditation, wellness and detox. Each program is carefully curated to provide a unique and transformative experience.

How long do the retreat programs typically last?

Our retreat programs vary in duration, ranging from weekend getaways to week-long immersive experiences. The duration is specified in each program's description.

Are the retreat programs suitable for beginners?

Yes, our programs are designed to accommodate participants of all levels, from beginners to experienced practitioners. Our expert instructors tailor sessions to meet the individual needs of each participant.

I would like to come some days before the start of my retreat program

We heartily welcome it if you like to take the time for arriving and grounding. Depending on availability, we will do our best to accomodate your request. Please get in touch via welcome@viluz.com

I would like to stay at Viluz after my retreat program

We understand! There is so much to discover in the area, the vibes and climate make you wanna stay forever. Contact us to check for availability, and we will try our best to accomodate for your request. When you are already here, please feel free to talk to the staff to check if there are opportunities to extend your stay.

I want to organize and host my own retreat, is that possible at Viluz?

We welcome coaches and retreat leaders to host their own transformative events at our retreat center. Our tranquil and well-equipped facilities provide an ideal setting for unique and enriching experiences. If you're interested in organizing a retreat at our center, please reach out to our dedicated retreat coordinator via welcome@viluz.com. We will assist you in understanding the available dates, facilities, and help tailor the experience to meet your specific vision.

Is there a maximum number of participants for retreats?

We only host multi-days retreats with accomodation on site, meaning that your group size should be limited to the occupation of 4 double rooms and 4 twin rooms.

Are there specific requirements or guidelines for hosting a retreat?

While we encourage creativity and flexibility, there may be certain guidelines to ensure the well-being of all participants. Our retreat coordinator will provide detailed information on any specific requirements and guidelines for hosting a retreat at our center.

How can I make a reservation for a retreat program or individual stay?

Reservations can be made directly through our website or by contacting our reservations team via email or phone.

Have Additional Questions?

Contact us