FrequentLY ASked Questions
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What do I bring with me to Viluz?
Not much at all! We’ve got you covered with bath linens, bathrobes, pool towels, yoga mats, props, cushions, and blankets. Just bring your stylish self and perhaps your favorite novel. Think of it as traveling light in style.
What should I wear at Viluz?
For the ultimate in calm and serenity, we encourage white or off-white attire. Sunny Andalucía calls for light fabrics like cotton or linen, perfect for keeping cool. Pack a cozy cardigan or sweater for those slightly chilly evenings. Slip-on shoes are ideal for our barefoot-friendly areas. In essence, dress to feel as serene as your surroundings.
How to get to Viluz?
Viluz is a mere 35 minutes from Málaga airport, nestled near the Unesco biosphere reserve of La Mairena. Post-reservation, we’ll send you Google Maps coordinates. Avoid the official address on GPS—it might take you on a scenic, albeit unintended, tour! We can also arrange an airport pickup to ensure your journey is as seamless as your stay.
Are the retreat programs suitable for beginners?
Indeed! Our programs cater to all levels, from novices to seasoned practitioners. Our expert instructors adapt sessions to suit your personal journey. Beginners, don’t worry—no prior experience needed, just an open heart and mind.
I would like to come some days before the start of my retreat program, is this possible?
Absolutely! We warmly welcome early arrivals to unwind and acclimatize. Simply check availability with us via welcome@viluz.com. Arrive early and let the relaxation begin.
I would like to stay at Viluz after my retreat program, is this possible?
We understand! Sometimes a little extra time in paradise is exactly what you need. Contact us to check availability for extending your stay, or speak with our staff during your retreat.
When can I book well-being treatments?
Well-being sessions can be booked as soon as you’ve enrolled for a retreat or overnight stay. We recommend securing your preferred treatments in advance to ensure availability.
Which treatments and well-being sessions can I book?
We offer an array of luxurious treatments, including massages, holistic therapies, counseling, and private yoga classes. Contact us for a comprehensive list, and book early to secure your ultimate relaxation experience.
Do you accommodate specific dietary preferences or restrictions?
Of course. Inform us of any dietary needs prior to your arrival, and our culinary team will craft delectable alternatives just for you. Your well-being is our priority, right down to the last bite.
Do you use locally sourced products in your meals?
Indeed. Our garden-fresh fruits, vegetables, and herbs, along with locally sourced produce, are the stars of our menu. We also incorporate high-quality, organic dairy from well-treated animals to ensure every meal is both wholesome and indulgent.
Do you serve any alcohol at Viluz?
We do not serve alcohol during retreat programs. Our focus is on fostering holistic well-being and a truly transformative experience.
Are drinks included?
Yes, guests can enjoy a selection of fresh and warm beverages, an array of fine teas, refreshing holy waters, and freshly squeezed juices throughout the day. Hydration and nourishment are key elements of your wellness journey.
What is the philosophy behind the food at the retreat?
We believe in the transformative power of food as medicine. Our culinary philosophy centers around nourishing the body and mind with meticulously crafted vegetarian meals that delight the senses and support your well-being.
I want to organize and host my own retreat, is that possible at Viluz?
Yes, we welcome professionals, coaches, and retreat leaders to host transformative events in line with our values. Our serene, well-appointed facilities provide an ideal setting for unique and enriching experiences. For more details, please reach out via welcome@viluz.com.
Are there specific requirements or guidelines for hosting a retreat?
Retreats must align with our values and comply with Spanish and European regulations. We’ll guide you through any specific requirements to ensure the well-being of all participants.
Is there a maximum number of participants for retreats?
Yes, our multi-day retreats accommodate groups up to the occupancy of our 5 double rooms and 4 twin rooms, ensuring an intimate and personalized experience.
Can I rent Viluz exclusively?
Yes, we offer exclusive rental for corporate or private retreats that align with our philosophy. The entire estate, including luxurious rooms, outdoor spaces, and the swimming pool, will be at your disposal. Our dedicated staff and culinary team will ensure a seamless experience. Renting without staff is not available.
How can I make a reservation for a retreat program or individual stay?
Reservations can be made directly through our website or by contacting our reservations team at welcome@viluz.com.
What is the cancellation policy for reservations?
Our cancellation policy varies by reservation type. Please refer to the specific terms provided during booking or contact our reservations team for more information.
What is your refund policy?
We offer refunds up to 90 days before the start date, minus administration costs. After that, we can discuss alternatives in case of force majeure. Your satisfaction is our priority, and we’ll do our best to accommodate your needs.
